| Good facilitation skills |
| Advance troubleshooting skills for Computer Desktop, Laptop including Internal Hardware |
| Knowledge of Operating Systems from the following : Windows 98, ME, 2000, XP Home, XP Pro, Server 2003 |
| Advanced knowledge of DHCP, DNS, Win servers |
Experience to support in MS Client Technologies
| Train the shop floor agents effectively and professionally to meet the training objectives (both Soft Skills and Product) |
| Smooth Transition and Ramp-up of the NHT |
| Reduce NHT Ramp-up time with each batch trained |
| Have the ability to monitor and coach the trainees for improvement |
Take ownership of NHT performance on client metrics as per floor requirements during first 4 weeks of disbanding into Production teams
Apply Now |
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04:25
Admin
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